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Your Privacy, Handled With Care at cordobabet

cordobabet collects only the data needed to run your account, process deposits via DANA, OVO, GoPay, and QRIS, and keep your sessions secure.

No third-party data sellingDANA, OVO, GoPay, QRIS protectedAccount deletion on requestEncrypted data storageContact: [email protected]
cordobabet Your Privacy, Handled With Care at cordobabet
PRIVACY CONTACT

How to Reach Our Privacy Team

If you have a question about how your data is used, want to request a copy of your account data, or need to report a privacy…

Email Send your data request or privacy question to [email protected].
Live Chat Start a live chat session on cordobabet.best to speak with a privacy-trained agent.
Help Center Visit the Help Center at cordobabet.best/help to find our Privacy Policy documents, data deletion…
DATA PROTECTION

How We Protect and Manage Your Data

cordobabet uses industry-standard encryption on all data stored on our servers, including your DANA and OVO wallet identifiers, transaction amounts, and login credentials.

Encrypted Storage

All personal data, including payment method details for DANA, OVO, GoPay, and QRIS, is encrypted at rest using AES-256. Only verified internal systems can read decrypted values for transaction processing.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can disable non-essential cookies in your browser settings at any time without losing account access.

Account Security

Two-factor authentication is available on every cordobabet account. We send an SMS or email verification code each time a new device attempts to log in, so your account stays protected even if your password is compromised.

Data Retention

We keep your registration data for as long as your account is active. Once you request account closure, personal data is anonymised within 30 days and transaction records are held for five years for legal audit purposes.

Third-Party Access

Payment processors such as our QRIS and GoPay integration partners receive only the data fields necessary to confirm your transaction. They operate under confidentiality agreements reviewed annually by our compliance team.

Your Data Rights

You can request a full export of your account data, correct inaccurate details, or ask for deletion at any time by emailing [email protected]. Eligibility for complete deletion depends on local law in your region.

Your Privacy Questions Answered

The questions below cover the most common concerns we receive about data collection, account privacy, cookies, and your right to access or delete your personal information on cordobabet. If your question is not listed here, contact us at [email protected] for a direct response within 24 hours.

We collect your name, email address, phone number, and the payment method you register — such as DANA, OVO, GoPay, or QRIS. We also log your device type and IP address to verify account security and prevent unauthorised access.

No. We do not sell, rent, or trade your personal data to any third party for marketing purposes. Data is shared only with payment processors and fraud-prevention partners under strict confidentiality agreements, limited to what is operationally necessary.

Personal details are anonymised within 30 days of a confirmed account closure. Transaction records — including DANA and OVO deposit logs — are retained for up to five years to meet financial audit and regulatory requirements, depending on local law.

Yes. Email [email protected] with the subject line 'Data Export Request' and include your registered account email. We will compile and send your data export within seven business days. Eligibility for certain records depends on local law.

Session cookies keep you logged in during your visit. Analytics cookies help us understand how pages are used so we can improve the account flow. You can disable non-essential cookies in your browser settings; this will not lock you out of your account.

Log in, go to Account Settings, and edit your contact details directly. For identity documents or registered payment method changes — such as switching from OVO to GoPay — contact live chat between 08:00 and 23:00 WIB for agent-assisted verification.

Your DANA wallet ID, QRIS identifiers, and related transaction references are anonymised within 30 days of a confirmed deletion request. Aggregate transaction totals required for audit compliance are retained in anonymised form, as required by applicable regulations depending on local law.